Healthcare & Clinics Western Canada
A growing healthcare clinic builds its IT foundation in three clean phases
A growing clinic needed technology handled through setup, onboarding, and a later expansion. We ran it as three tracked project phases, each delivered and closed, with the record to prove it.
3
Project phases delivered and closed
148+
Tracked hours of project work
29
Work items across the three phases
The challenge
Where they started
Growth is exactly when clinic technology gets messy: new systems, new staff, new services, all while day-to-day care carries on. This clinic needed the IT side handled in a controlled way through each stage, without the work scattering into one-off tickets, and with technology that supports the work instead of becoming the work.
What we did
The approach
- 1 Treated the work as project delivery across three phases: initial setup, service onboarding, and a later expansion
- 2 Tracked 29 work items and 119 time entries so nothing lived in one person’s head
- 3 Delivered more than 148 hours of project work in a documented, controlled way
- 4 Closed every phase in the project record, leaving a clean foundation for the next stage of growth
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