Managed IT & Helpdesk
Friendly, senior-level support with fast response times. We become your IT department, or back up the one you already have.
Learn moreManaged IT
IT that keeps you secure, productive, and calm
One flat monthly plan for everything: helpdesk, cybersecurity, cloud, backups, and strategy. We handle the technology so you can run the business.
A complete IT department
Six core services, one accountable partner.
Cybersecurity & Compliance
Layered protection: endpoint security, email defense, MFA, monitoring, and security-awareness training that keeps threats out.
Learn moreCloud & Microsoft 365
Migrations, management, and optimization for Microsoft 365, Azure, and the cloud tools your team relies on every day.
Learn moreBackup & Disaster Recovery
Automated, tested backups and a clear recovery plan, so a bad day never turns into a bad month.
Learn moreNetwork & Infrastructure
Design, deployment, and monitoring of secure networks, servers, and Wi-Fi, built to scale with you.
Learn moreStrategic IT (vCIO)
Budgeting, roadmaps, and technology planning from a virtual CIO who treats your goals like our own.
Learn moreEvery plan includes
Security and support, baked in
No nickel-and-diming. The essentials that keep you safe and running are part of every Shield plan.
- 24/7 monitoring & alerting
- Remote & on-site support
- Endpoint detection & response
- Email security & spam filtering
- Multi-factor authentication
- Patch & vulnerability management
- Microsoft 365 & cloud management
- Backup & disaster recovery
- Network & firewall management
- Asset & license tracking
- Security-awareness training
- vCIO strategy & budgeting
Pricing
Flat, per-user pricing
Listed prices are starting points, billed per user / month. We confirm your exact quote on a quick call.
Essential
Core managed IT for small teams that just need things to work.
from $99 /user / month
- 24/7 monitoring & alerting
- Helpdesk support (business hours)
- Patch & update management
- Endpoint protection
- Microsoft 365 management
- Monthly health report
Most popular
Professional
Proactive IT plus real security for growing businesses.
from $149 /user / month
- Everything in Essential
- Priority helpdesk (extended hours)
- Advanced cybersecurity suite
- Email security & MFA
- Backup & disaster recovery
- Quarterly vCIO strategy review
Complete
Full-stack IT with your private AI brain included.
from $229 /user / month
- Everything in Professional
- 24/7 priority support
- Managed detection & response
- OpenClaw private AI workspace
- Hermes AI agent (internal brain)
- Dedicated technology advisor
Multiple sites, compliance needs, or something bespoke?
We’ll build a custom plan around your business, including a private AI rollout if you want one.
How it works
Onboarding without the headache
01
Discovery & assessment
A quick call, then a full review of your systems, security posture, and pain points.
02
Onboarding & hardening
We document everything, lock down security, and roll out monitoring with zero drama.
03
Ongoing partnership
Proactive support, regular check-ins, and a roadmap that evolves with your business.
FAQ
Good questions, straight answers
Do you only work with companies in Manitoba and Alberta? +
Not at all. Those are our home bases for on-site work, but a large share of our clients are fully remote, including teams in Ontario. If your business runs in the cloud, we can support you anywhere in Canada.
What does “starting at” pricing mean? +
Our plans are priced per user, per month, and the listed price is the starting point. Your exact quote depends on the number of users, devices, and the services you choose, and we confirm it on a quick call.
What are OpenClaw and Hermes? +
They’re our private AI offerings. OpenClaw is a secure AI workspace for your team; Hermes is an AI agent that acts as your company’s internal brain. Both run under your control and are fully managed by us.
Can you work alongside our existing IT person or team? +
Absolutely. We co-manage IT for plenty of clients, backing up an internal admin with tools, security, and senior expertise.
How fast do you respond? +
Response targets depend on your plan and the severity of the issue, but urgent problems get immediate attention. We put clear response times in writing.
Do we have to switch everything at once? +
No. We start with a discovery and assessment, then onboard in a planned, low-drama way. Most clients are surprised how smooth the transition is.
Ready to make IT your advantage?
Book a free 20-minute call and we’ll map out your managed IT and AI roadmap. No pressure, no jargon.